Fireworks Display FAQs

What are the car parking arrangements?

Weather permitting, we’ll use our cricket field for parking. However, if there’s been significant rainfall before the event, the field may not be suitable. In the unlikely (but possible) event that the cricket field can’t be used, alternative parking will be available, though it may be limited. As a result, you might prefer to cycle, walk (remember a high-vis jacket and a good torch!), or take a taxi. We’ll update our website closer to the event to help you plan accordingly!

How much does an e-ticket cost?

Each e-ticket costs £7.50

Do children enter free?

Yes. Children under 14 enter free.

Can I buy my ticket at the gate?

Yes. We accept both cash and all major debit/credit cards. However, due to the popularity of this event, we’d encourage you to buy your ticket online to guarantee your place!

Do you take cards?

Yes. We accept all major debit/credit cards.

Can I buy more than one e-ticket in the same transaction?

Yes, you can. During checkout, you’ll be asked to provide the name and email address of each attendee so everyone receives their own e-ticket directly. As the purchaser, you’ll also receive copies of all the e-tickets in your confirmation email.

How will I get my e-ticket?

When you purchase your e-ticket we ask that you enter your email address.
As soon as you pay for your tickets, you’ll receive an automated email with your e-ticket(s) within a few seconds.

I’m no longer able to come. How do I get a refund?

If you’re no longer able to come, please contact us using the form below quoting your order number (you can find it in the email you received when you purchased your e-ticket) and we’ll process your refund as quickly as we can.

You can request a refund up until Thursday13th November at 5:00 pm. Requests received after this time may not be processed.

Do I need to print my e-ticket?

No. Just show your e-ticket on your email when you arrive so that we can check you in.
Of course, if you prefer, a printed copy would work too.

I’ve got my e-ticket. How do I check in?

Just show us the QR code that’s included in your email and we’ll be able to check you in.

I’ve made a purchase but I haven’t yet received my e-ticket.

Your e-ticket(s) will be sent as soon as your order has been processed. This usually takes no more than a few seconds, but can take up to 15 minutes. If you’ve waited more than 15 minutes and still haven’t received your e-tickets (and they’re not in your junk folder), please fill in the form below and we’ll re-issue your tickets.

Can’t find the answer you’re looking for?

Please use the form below and we’ll get back to you as quick as we can.